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We’re very happy with the quality and appearance of these shades.
Jan 27 2021
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

We’re very happy with the quality and appearance of these shades. They were very easy to install and fit perfectly.
Cathy
Trempealeau, WI

Product came quickly - ahead of schedule, was made as requested and installed easily.
Dec 22 2020
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Product came quickly - ahead of schedule, was made as requested and installed easily. After that they looked and worked great - very satisfied
Gene
Port Republic, VA

What I've always wanted!
Aug 26 2020
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

What I've always wanted! Complete darkness when I go to sleep! These blinds are amazing! Easy install and great customer service!
Michael
Oceanside, CA

Accepting the claims that these SlumberShade shades would completely blackout the room we ordered one for each of the two windows in the room.
Dec 2 2019
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Accepting the claims that these SlumberShade shades would completely blackout the room we ordered one for each of the two windows in the room. Installation went fine with some additional effort due to uneven walls and some extra fuzzy trim we received from Blinds Chalet when we let them know there were some issues with light one all sides.

But there was still significant light coming in at sides especially on a bright day with the sun shining directly on the shades. And this is when we really needed the blackout and the exclusive reason we purchased these shades. One of the other reviewers complained about a similar issue and I suspect that those that have this issue have direct sunlight shining on the shades mid-day and those that don't have this issue most likely only have to deal with indirect sunlight.

I finally realized the source of the problem and unfortunately it is a design flaw due to Blinds Chalet trying to save a few dollars on their blinds. Even though these are blackout shades they only use blackout material for the side facing into the room. But for the side facing the windows they use a translucent material. This allows the bright sunlight to penetrate the translucent material on the window side and enter at an angle through the opening of the cell toward the wall when the shade is fully extended. Had they been willing to spend the extra few dollars on blackout material on the window side of the shade, and I would have been more than willing to pay for it to have a real solution, this would not occur and the room would be truly dark.

I am now currently experimenting with placing the track on the inside of the room instead of following the installation instructions, and the pictures on the site, so that this light hits the inside of the track instead of the wall. I have not yet had a sunny day to determine if this works.

The bottom line is this might be a solution but it required unnecessary effort and frustration that could easily have been avoided by a simple design improvement.
zev
oak park, MI

Overall I'm pleased with the shade.
Sep 18 2019
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Overall I'm pleased with the shade. The biggest complaint I have is that it is impossible to insert both screws into the mounting bracket and then snap the shade into place. The shade hits the back mounting bracket bolt. Take this out and the blind will snap into the mounting brackets without a problem. I really like to light blocking side strips and after adding some foam in a few places I have a blacked out room.
Daniel
Windsor, CO

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x Blinds Chalet Guarantee Options
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PricingFREE$$$
Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
5 year unlimited✓
Warranty
Defects✓✓✓
Parts✓✓✓
Cell separation✓✓✓
Restrings✓✓✓
Normal wear & tear✓
Anything✓
30 Day Measure✓✓
30 Day Returns✓
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.


30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Refunds will be processed within 2-3 business days after we receive the items (Guaranteed to Love fee is not refundable).

Shutters,custom graphic shades, commercial/dealer orders are not covered.
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